Effective date: [1-4-2023]
Thank you for using Pixeshare or visiting our website. We are committed to protecting the privacy of your data, and this policy explains what we collect and how we use your personal information. This policy may be amended as we release new features or when legal requirements arise. We encourage you to review this policy from time to time to stay informed of any changes that might affect you.
Definitions
When we say “Pixeshare,” “we,” or “us,” we are referring to Visionary Motion Pictures. Pixeshare provides users with tools to help them create and manage client galleries and more through the use of its web application, website hosting services, and other tools and services (the “Services”). When we say “Users,” we are referring to customers who are visiting our site or are using our Services. When we say “Clients,” we are referring to customers who are visiting or using our Users’ galleries.
What information do we collect?
a. Account Information: To create an account, we collect your email address, business name, and business logo. To use the Services, we collect the information you voluntarily provided through your Account, including information about your Clients that you share with us (email addresses, name, selfie, etc.). For Clients who use the store functionalities in your gallery, we collect the information Clients provide during checkout.
b. Log data: When you access or use our website or services, our servers will automatically record log data, which may include IP addresses, device and browser configurations, date and time of access, browsing times, and loading errors if applicable.
c. Usage data: We may collect data on how you use the Services, such as gallery creation date and time, timestamps of communications you sent out via the account.
d. Information from third-party services: We may collect information through other services you integrate with (such as Google, Facebook accounts when used for login or sign-up purposes), information collected will be all in accordance with the authorization procedures of the services.
e. Additional information: We may collect additional information when you contact us for support, communicate with us via social media channels or contact us through third-party services.
How do we collect your information?
a. Information you provided directly: When you sign up for an account or use the Services, you provide account and transaction related information through your account. These may include your profile information, Client’s name, email and photos, your communication preferences. For Clients, these may include billing/shipping information provided when purchasing from a gallery.
b. Information from your use of the site and Services: When you visit the website or use the Services, we collect information of your activity and usage from your interaction with the site. These may include your IP address, browser and device information, timestamps of your interactions on the site. This information is mainly collected automatically using cookies or other similar technology. You can read more about our Cookie Policy here.
c. Information from other sources: We may collect information from other services such as third-party service providers, payment processors, or advertising services. These may include device and location information, limited information on your card used for payment, prior visits to our website, or whether you opened an email campaign.
How do we use the information we collect?
We use the information collected primarily to provide you with the Services you signed up for and to support our legitimate interests in operating our Services and business.
a. To provide you with the services you signed up for: We will use the information you provided to enable you to create galleries, websites, to communicate with your Clients, to facilitate payment and order processing, and any other services requested by you. This also includes sharing this information with third-party service providers in order to provide the services (such as emailing a Client). When we need to share information, we take the steps to ensure that only the necessary information is shared, and the information is protected and being used in accordance with this policy.
How do we protect your information?
We take reasonable steps to protect your personal information and ensure its security. We use industry standard encryption to protect data transmission and implement technical and organizational measures to secure the storage and processing of personal information. However, no security measures are completely foolproof and we cannot guarantee the absolute security of your personal information.
Your rights and choices
You have the right to access, correct, or delete your personal information, as well as the right to object to or restrict processing of your personal information in certain circumstances. You can exercise these rights by contacting us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
You may choose not to provide certain information, but this may limit your ability to use certain features of the Services. You can also opt-out of receiving marketing and promotional emails from us by following the instructions provided in the email or contacting us at any time.
Children’s privacy
Our Services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you become aware that your child has provided us with personal information without your consent, please contact us using the contact information provided below and we will take steps to remove the information and terminate the child’s account.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements or other factors. We will notify you of any material changes to this policy by posting a notice on our website or by sending you an email. We encourage you to review this policy periodically to stay informed about our privacy practices.
Contact us
If you have any questions, concerns or complaints regarding our Privacy Policy or practices, please contact us at privacy@pixeshare.com. We will respond to your request as soon as possible.